Cancellation Policy
Last Updated: June 30, 2026
Customers may cancel an order within 12 hours of placing the order, provided the order has not entered:
- Customization
- Production
- Packaging
- Shipping process
After 12 hours, cancellation requests may not be accepted.
Custom Orders
Customized or made-to-order products cannot be cancelled once production has started.
Refund for Cancellations
If cancellation is approved within the eligible period, refunds will be processed within 7–14 business days.
Contact
info@theglaaze.com
+971 54 777 5263
