1. Delivery Area
We currently deliver within the United Arab Emirates only.
2. Delivery Time
Estimated delivery time is 7 to 14 business days depending on:
- Product type
- Customization requirements
- Courier availability
- Location
Delays may occur due to unforeseen circumstances.
3. Shipping Charges
- Orders above AED 100: Free Shipping
- Orders below AED 100: Standard shipping charges apply
Shipping fees will be shown at checkout.
4. Order Processing
Orders are processed after payment confirmation.
Customized products may require additional preparation time.
5. Courier Services
We currently work with third-party courier services (final partners may vary depending on order and location).
6. Delivery Issues
If delivery fails due to:
- Incorrect address
- Customer unavailability
- Refused delivery
Additional charges may apply for re-delivery.
7. Contact
info@theglaaze.com
+971 54 777 5263