GLAAZE FZE LLC (“The Glaaze”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://theglaaze.com.
Information We Collect
We may collect:
- Full name
- Email address
- Phone number
- Shipping and billing addresses
- Account login credentials
- Order history
- Payment-related information is processed through secure payment providers
- Customer support communications
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products
- Manage customer accounts
- Provide customer support
- Communicate order updates
- Improve our services
- Detect and prevent fraud
- Comply with legal obligations
Marketing Communications
Customers may choose to subscribe to marketing communications.
If you opt in, we may send:
- Promotions
- New product announcements
- Special offers
- Company updates
You may unsubscribe at any time using the unsubscribe link included in our emails.
Information Sharing
We do not sell customer information.
We may share information with:
- Payment service providers
- Shipping and logistics providers
- Technology service providers supporting the Website
- Government authorities, when legally required
Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Account Security
Customers are responsible for maintaining the confidentiality of their usernames and passwords.
Any unauthorized use of your account should be reported immediately.
Data Retention
We retain customer information only for as long as reasonably necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
Your Rights
Subject to applicable laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information where legally permitted
Requests may be submitted to info@theglaaze.com.
Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
Contact Us
GLAAZE FZE LLC
Email: info@theglaaze.com
Phone/WhatsApp: +971 54 777 5263